Experience the world’s warmest welcome when flying with Air New Zealand. Approaching everything with genuine enthusiasm, it’s an airline that never stops looking for ways to bring you a better way to fly. Offering unrivalled comfort, service and entertainment onboard, Air New Zealand is committed to making your journey as unforgettable as the trip itself. Air New Zealand, in conjunction with its partners, offers more options to New Zealand than any other airline from the UK.
Online check-in opens 24 hours before your flight. With online check-in you can print your boarding pass before the airport or use mobile boarding passes in the Air NZ mobile app, so you’ll only need to use the kiosk or counter if you have luggage to check in.
Bag drop closes 30 minutes before domestic New Zealand flights and 60 minutes before international flights, except for flights departing from Sydney, London Heathrow and all US and Canadian airports when it closes 75 minutes before your flight departure
Frequent Flyer
Airpoints is Air New Zealand’s loyalty program. As an Airpoints member you’ll earn Airpoints Dollars on all eligible Air New Zealand flights, as well as many partner airline and Star Alliance flights. Then you can spend your Airpoints Dollars on flights, OneUp upgrades, hotels and rental cars.
Silver: Silver tier benefits include upgrades, lounge access eVouchers and discounted Business Premier™ fares.
Gold: When you achieve Gold tier status, you can look forward to additional benefits, such as extra baggage allowance, Star Alliance lounge access and priority check-in.
Elite: Enjoy a wide array of travel privileges to make every travel experience seamless, including extra lounge and upgrade privileges, the ability to nominate an Elite Partner and a number of other extra benefits.
Economy
1 carry-on bag up to 7kg and 1 additional small bag, handbag, briefcase, or non-rigid garment bag
Premium Economy and Business Premier
2 carry-on bags up to 7kg each, individually 1 additional small bag, handbag, briefcase, or non-rigid garment bag
Checked baggage allowance:
Depending on your destination and your cabin class, Air New Zealand’s checked baggage allowances may vary. Most flights will include the below allowances.
Economy
1 piece of baggage; each bag must weigh no more than 23kg.
Premium Economy
2 pieces of baggage; each bag must weigh no more than 23kg.
Business Premier™
3 pieces of baggage; each bag must weigh no more than 23kg
** Business fares, Gold and Elite members are allowed 1 additional bag to the standard allowances or 10kg of extra weight within existing baggage.