Singapore Airlines is the world’s most awarded airline.  They fly to 135 destinations worldwide. It is a member of the Star Alliance; Singapore Airlines also has codeshare agreements with 10 airlines that are not part of its alliance. The carrier has five classes of service: Singapore Airlines Suites, First Class, Business Class, Premium Economy Class and Economy Class. However, not every plane in the airline’s fleet of 108 aircraft includes each class of service. Singapore Airlines owns several subsidiaries, including Scoot Airlines, SilkAir, and Tigerair.

Check In

Airport Check-in

Depending on your departure point, most airport check-in counters for Singapore Airlines open between 2 and 4 hours before departure. Most check-in points close 40 minutes before departure with Sao Paulo, Copenhagen and Beijing closing one-hour prior.

Mobile and Self Check-in

As soon as it is 48 hours before your flight you will be able to use the app to check-in and download or print your boarding pass which you can then keep in the palm of your hand.

Frequent Flyer

KrisFlyer Elite Gold and Star Alliance Gold frequent flyers are allowed an additional 20kg while Singapore PPS Club members are allowed double the standard allowance.

KrisFlyer Loyalty Programme

Singapore Airlines’ frequent flyer programme is called KrisFlyer. Points can be earned and redeemed on Singapore Airlines, Silk Air, Star Alliance airlines and over 100 other airline and travel related partners. There are three KrisFlyer tiers: KrisFlyer, KrisFlyer Elite Silver and KrisFlyer Elite Gold. Each tier enjoys valuable promotions and, with elite status, greater levels of recognition.

Frequent Flyer
Baggage

Carry-On

Economy class passengers are allowed 1 piece of carry-on luggage no greater than 7kg in weight. Passengers flying Business, First and Suite classes are allowed 2 carry-on bags, each with a maximum weight of 7kg. Items allowed over and above this allowance are a handbag, laptop or camera bag, and a coat, walking stick and umbrella.

Checked

Singapore Airlines uses the piece system for flights to the U.S. and Brazil and the weight system for all other destinations. Flights to and from the UK go by the weight system. The amount of weight allowed depends on the class flown and frequent flyer status.

The standard allowance for each class is as follows:

  • Economy – 30kg
  • Premium Economy – 35kg
  • Business – 40kg
  • First – 50kg
  • Suites – 50kg

Bulky Items

Sporting equipment and pets are included in the standard weight allowance. Oversized musical instruments such as guitars and cellos can only be carried on board when travelling in economy class and when a separate seat has been purchased for the instrument.

Infant Baggage

A small infant bag with food, formula and nappies is allowed in addition to a passenger’s carry-on bag. Infants are also allowed 10kg of checked luggage while collapsible prams or strollers are checked free of charge.